Disclosure
PASSPORTS:Everyone, including children and infants, MUST have a VALID passport to travel internationally (not Passport Card). Failure to comply will result in denial of boarding, no refund, no exceptions (out of the USA). VistaVenture Escapes is NOT responsible for passports in ANY way. Passports are required to be valid for 6 months from your return date.PASSPORT CARDS ARE NOT VALID FOR TRAVEL INTERNATIONALLY VIA AIR!
HONEYMOON & ANNIVERSARY TRAVELERS:You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photo copy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your VistaVenture Escapes agent if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically resort will honor these packages up to 30 days before or after your honeymoon/anniversary date.
CHANGES TO RESERVATIONS:ANY changes made to your existing room reservation are subject to the current rates, promotions, and terms at the time of change.
FINAL PAYMENT:The final payment MUST be received NO LATER THAN 45 days prior to departure. Final payments are not automatically charged. Please note your calendar of this final payment date as reminders may not be sent, however we try to send reminders about a week before it’s due. You must go to on the date you'd like the payment to be posted. VistaVenture Escapes is not responsible for cancellations due to payments made after this date. Late fees will apply.
CANCELLATION PENALTIES:Pertaining to the room portion of your trip; once your reservation is made a $150 nonrefundable penalty will be assessed up until any additional resort penalties take effect. The aforementioned is per person or entire room canceling (so if 1 person within the room cancels these same rules apply for that person). Regarding Airline tickets: if VistaVenture Escapes booked your tickets, they are 100% non- refundable and subject to individual airline penalties/fees (see insurance below).
LATE FEES:Final payments not received prior to the due date above will incur a $25 per person late fee. All reservations are subject to cancellation and hotel penalties as described above if final payment is not received on the due date. Late fees are not covered by the travel protection and are always non-refundable.
All the above would be protected with the optional Travel Protection with the exception of late fees. If you do not have insurance – natural disasters (such as hurricanes), cancellations for ANY reason (medical/personal emergencies, cancelation of the wedding, etc.) do not relieve you from these penalties. ONLY the Travel Protection will ensure you coverage. All cancellations must be received in writing.
CANCEL FOR ANY REASON TRAVEL PROTECTION:Cancel for Any Reason Protection can only be purchased at the time your reservation is made; it cannot be added after the initial trip deposit is received. Cancel for Any Reason Travel Protection is $64 to $194 per adult, $50 per child (2 to 12yrs of age at time of travel). Your VistaVenture Escapes Agent will quote your insurance policy cost upon initial trip quote.
Cancel for Any Reason Protection will allow you to cancel for any reason up to the morning of departure (prior to flight departure) with full refund (minus the policy cost), provides up to $800 per person baggage loss, up to
$100 per person trip delay or interruption (weather & mechanical reasons) & up to $5k per person medical expenses (secondary policy). Insurance does NOT cover items you purchase outside VistaVenture Escapes (i.e. airfare, tours, excursions etc). Please Note: if you initially reserve a room only package & add airfare to the package through VistaVenture Escapes at a later date your cancel for any reason protection policy cost will be adjusted to accommodate the revised total trip package cost at that time. This plan does not include increased rates associated with a change in the number of individuals occupying a room. If the number of individual occupying a room changes, the remaining travelers will be responsible for any additional costs incurred as a result of the change in the per-person occupancy rate.
TRAVELING WITH CHILDREN:Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care if necessary. VistaVenture Escapes is not responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities.
TRAVEL DOCUMENTS:Travel documents will be sent to you no later than ten (10) days prior to departure date. Please read through these documents immediately; misprints, misspellings, incorrect dates etc. are not the responsibility of VistaVenture Escapes Included in your travel documents (if airfare is purchased through VistaVenture Escapes) are airline electronic ticket receipts (proof of purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check in; online with the airline directly, or at the airport when showing passport & checking in luggage. It is very important that you take your travel documents with you in addition to passports and a major credit card for any baggage fees that may apply.
BAGGAGE FEES:Due to continual changes in airline baggage policies it is suggested that you inquire with your airline's website for up-to-date fees & information. VistaVenture Escapes is NOT responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE!
Please review "Updated Checked Bag and Carryon Bag Rules" atwww.TSA.gov
AIRLINE SCHEDULE CHANGES & CANCELLATIONS:
Occasionally airlines change flight schedules & may even cancel flights entirely. These changes are beyond VistaVenture Escapes control. In the event that such a situation occurs; VistaVenture Escapes will do it’s very best to assist you with finding best possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will automatically make the change (airline policies/rules
entitle them to legally do so). VistaVenture Escapes will notify you of major changes. Please Note: there may be additional costs to re-book a new flight should the airline cancel or make a major change to your original flight itinerary. VistaVenture Escapes is NOT responsible for any additional costs or fees imposed by the airlines. It is the responsibility of the passenger to check for last minute airline flight time changes within 24 hours of departure. VistaVenture Escapes is not responsible for changes that may occur within 24 hours of original flight departure time.
AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN?
Your airline ticket is a contract between you and the air carrier, even if you purchase throughVistaVenture Escapes. If you purchase air travel throughVistaVenture Escapes, you acknowledge and agree thatVistaVenture Escapesdoes not have the right to control the operations of independent airlines, and agree thatVistaVenture Escapesis not liable for any personal injury, property damage related to your purchase of air tickets or air travel, including, but not limited to any act, error, omission, injury, loss, accident, or delay caused by any act, error or omission of the airline, including their failure to deliver services, partial or inadequate delivery of services, airline policies including refund or rebooking policies, fees for checked or carry-on luggage, fuel increases, bankruptcy or cessation of operations.
?You understand and agree thatVistaVenture Escapes functions solely and exclusively as a booking agent for the air carrier, that we do not handle or hold client funds for airline tickets, and that we are not the Merchant of Record under the meaning of that term under the Department of Transportation's regulations. BecauseVistaVenture Escapes does not hold or handle client funds, you understand and agree that any refund for cancelled or delayed flights, baggage fees or seat assignments must come directly from the airline and not fromVistaVenture Escapes.
VistaVenture Escapesdoes not assume any responsibility for any air schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares. ??Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise.??Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights.
Frequent Flyer mileage accrual is at the discretion of the airline(s).VistaVenture Escapeshas no liability if accrual of miles or points is denied or if upgrades are not allowed. Many airlines do not permit upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty status or certificates.
Seat assignments are not guaranteed even after they are assigned, andVistaVenture Escapeshas no control over airline seat assignments. Most airlines charge a fee to pre book a seat.
RE-CONFIRM YOUR FLIGHTS:VistaVenture Escapes advises you personally re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last minute changes or delays. Most airlines allow you to check in online 24 hours prior to departure using the “Record Locator” (found in your VistaVenture Escapes documents)
AIRLINE CHECK IN:Please check in with your airline at the airport no later than two (2) hours prior to scheduled flight departure time.
RESORT CHECK IN:Check-in time at most resorts is 3:00pm (local time). If you arrive prior to 3:00pm your room may not be ready. The resort will store your luggage in a secure location on property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check in.
DRESS CODE:
** MEN ** - Please be advised that some resort restaurants may require long pants, collared shirt & Closed-toe shoes. Please pack accordingly.
Thank you for your business.
Terms and Conditions for www.vistaventureescapes.com
Effective Date: August 11, 2024
Welcome to www.vistaventureescapes.com (the "Website"). This Website is owned and operated by VistaVenture Escapes LLC ("we," "us," "our"). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions (the "Terms"). If you do not agree with these Terms, please do not use our Website.
### 1. Use of the Website
- **Eligibility:** You must be at least 18 years old to use this Website. By using the Website, you confirm that you are legally able to enter into a binding contract.
- **License:** We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes, in accordance with these Terms.
- **Prohibited Activities:** You agree not to:
- Use the Website for any unlawful purpose or in any way that could damage or impair the Website.
- Attempt to gain unauthorized access to any portion of the Website, or any other systems or networks connected to the Website.
- Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
### 2. Booking and Travel Services
- **Booking Terms:** All bookings and travel arrangements made through VistaVenture Escapes LLC are subject to the terms and conditions of the relevant suppliers, including airlines, hotels, cruise lines, and other service providers.
- **Pricing:** Prices and availability of travel services are subject to change without notice. We are not responsible for any changes made by third-party suppliers.
- **Payments:** All payments for bookings must be made in accordance with the terms provided at the time of booking. Failure to make payments may result in the cancellation of your booking.
- **Cancellations and Changes:** Cancellations and changes to bookings are subject to the terms and conditions of the relevant suppliers. Fees may apply.
### 3. Intellectual Property
- **Ownership:** All content on the Website, including text, images, graphics, logos, and software, is the property of VistaVenture Escapes LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- **Use of Content:** You may not reproduce, distribute, modify, or create derivative works of any content from the Website without our prior written consent.
### 4. Disclaimer of Warranties
- **As-Is Basis:** The Website and its content are provided on an "as-is" and "as-available" basis, without any warranties of any kind, either express or implied.
- **No Guarantee:** We do not guarantee the accuracy, completeness, or usefulness of the content on the Website. We are not responsible for any errors or omissions in the content or for any loss or damage of any kind incurred as a result of the use of the Website.
### 5. Limitation of Liability
- **No Liability:** To the fullest extent permitted by law, VistaVenture Escapes LLC and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Website or any services booked through us.
### 6. Indemnification
You agree to indemnify and hold harmless VistaVenture Escapes LLC and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of your use of the Website or violation of these Terms.
### 7. Governing Law and Dispute Resolution
- **Governing Law:** These Terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.
- **Dispute Resolution:** Any disputes arising out of or related to these Terms or your use of the Website will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in [Insert City, State], and the arbitrator’s decision will be final and binding.
### 8. Changes to These Terms
We may update these Terms from time to time by posting a revised version on the Website. Your continued use of the Website after the effective date of the updated Terms constitutes your acceptance of the revised Terms.
### 9. Contact Us
If you have any questions about these Terms, please contact us at:
VistaVenture Escapes LLC
3867 Kenwood Cir
Johnstown, CO 80534
970-587-3255
Anastasia@VistaVentureEscapes.com
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing VistaVenture Escapes LLC for your travel planning needs.
Privacy Policy for VistaVenture Escapes LLC
Effective Date: August 11, 2024
At VistaVenture Escapes LLC ("we," "us," "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and share the personal information you provide to us through our website, and how we safeguard your privacy.
### 1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Request information about our services
- Book travel arrangements through us
- Subscribe to our newsletter
- Contact us with questions or requests
The types of personal information we may collect include, but are not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Travel preferences and details
### 2. How We Use Your Information
We use the information we collect to:
- Plan and book your travel arrangements
- Communicate with you about your travel plans and provide customer support
- Send you occasional newsletters and updates about our services
- Improve our website and services
### 3. Sharing Your Information
We only share your personal information with others in our travel agency network for the sole purpose of planning and booking your travel. This includes, but may not be limited to, airlines, hotels, cruise lines, and other travel suppliers necessary to fulfill your travel arrangements.
We do not sell, rent, or trade your personal information to third parties for marketing or other purposes.
### 4. Security of Your Information
We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
### 5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Opt out of receiving newsletters or other communications from us
- Request the deletion of your personal information
To exercise any of these rights, please contact us at Anastasia@VistaVentureEscapes.com
### 6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.
### 7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
VistaVenture Escapes LLC
Anastasia@VistaVentureEscapes.com
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Thank you for trusting VistaVenture Escapes LLC with your travel planning needs.
Planning Fee Agreement
This Planning Fee Agreement ("Agreement") is made and entered into on this the date it is paid and signed by client listed on invoice and between VistaVenture Escapes, hereinafter referred to as the "Agency," and client], hereinafter referred to as the "Client."
1. Services to be Provided:
The Agency agrees to provide travel planning services for the Client's trip as outlined in the initial consultation or discussion between the parties. These services may include, but are not limited to, itinerary planning, flight booking, accommodation reservations, transportation arrangements, and other travel-related arrangements.
2. Planning Fee:
In consideration of the travel planning services to be provided by the Agency, the Client agrees to pay a non-refundable planning fee as follows:
Planning Fee Amount:
Payment Method: Credit or Debit card.
3. Payment Schedule:
The Client agrees to pay the planning fee in full upon signing this Agreement, prior to the commencement of the travel planning services.
4. Services Commencement:
The Agency will begin providing travel planning services once the planning fee has been received and confirmed by the Agency.
5. Non-Refundable Fee:
The planning fee is non-refundable under any circumstances, including but not limited to the cancellation of the trip or the termination of this Agreement by either party.
6. Scope of Planning Services:
The Agency will use its best efforts to plan and arrange the Client's trip according to the information provided by the Client during the consultation process. However, it is understood that the Agency cannot guarantee the availability of specific travel arrangements or accommodations.
7. Additional Costs:
The Client understands that the planning fee covers the Agency's services for creating the travel itinerary and making necessary reservations. Any additional costs associated with the trip, such as airfare, accommodation fees, transportation expenses, travel insurance, meals, and activities, will be the sole responsibility of the Client and are not included in the planning fee.
8. Travel Insurance:
The Agency highly recommends that the Client obtains adequate travel insurance to protect against unforeseen events that may disrupt or cancel the trip. The Client acknowledges that travel insurance is not included in the planning fee and must be purchased separately.
9. Amendment to Itinerary:
Should the Client request any changes or amendments to the planned itinerary after it has been finalized, the Agency will make reasonable efforts to accommodate these changes. However, additional fees may apply, and any costs associated with such changes will be the responsibility of the Client.
10. Termination:
Either party may terminate this Agreement by providing written notice to the other party. In the event of termination, the planning fee remains non-refundable.
11. Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflicts of laws principles.
In witness whereof, the parties have executed this Planning Fee Agreement as of the date first written above.
cancelation and refund policies
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